RAA is a learning organisation. We constantly strive to improve our services so that they meet the needs of the community where any women, men or children are experiencing domestic violence.
Our expert practitioners use a range of tools to do this. Our sophisticated IT systems are built on a framework which allow us to review our performance and undertake continuous improvement.
Everything we do is shaped according to the South Asian Communities need which we support. We proactively seek their feedback – and we use that feedback to refine and develop services. This ensures that they are operating to the highest possible standards.
RAA demonstrates that:
♦ The processes and procedures we use to deliver its specialist services are well made, consistent and systematic
♦ RAA strives for continuous improvement
Roshni Chadha RAA’s Chairperson/Trustee
“RAA system ensures a consistently high standard of support across all our services due to our developed distinctive specialist approach to casework management. Your feedback plays a vital role in allowing us to develop and improve our services according to their needs.
RAA strives at all times to offer the best possible support to the community people who are experiencing domestic violence. The appreciation through the community love is a wonderful booster to the immense hard work of RAA’s staff and to their dedication to the women, men and children we support.